Espressione Concierge Elite Infinite Black

**** The espresso machine in question elicits a mixed bag of experiences from its users. While many praise its sleek design and ease of use, others have encountered operational issues shortly after purchase. One user reported error iCons displaying for descaling and emptying the grind container after minimal use, raising concerns about the machine's condition upon receipt, suggesting it may not be entirely new. This sentiment of not receiving a fully functional product was echoed by another customer who experienced a substantial water leak during setup. On a brighter note, customers who found success with the machine rave about the quality of espresso it produces. Reviews highlight its capacity to make a variety of drinks, including lattes and cappuccinos, with freshly ground beans for each serving. Users appreciate the rich flavor and the machine's performance, frequently mentioning its worth, especially at a refurbished price. Some hints that the machine can be somewhat time-Consuming to clean, but many argue that the high-quality output justifies the effort. Customer support has garnered particular praise, with one user sharing a positive experience of receiving help from a responsive representative who helped troubleshoot an issue and promptly provided a replacement part. This level of service seems to positively impact the overall experience for customers, making them feel valued and supported. In summary, while the espresso machine has received both commendation and criticism, those who are satisfied tend to prioritize the quality of the beverages it produces and the responsive customer service, overshadowing some of the initial operational hiccups. **